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Customer Service

Customer Service

The Customer Service short course covers how to communicate effectively with and provide quality service to both internal and external customers as well as showing social and cultural sensitivity.


  • Course Duration:
    Maximum 12 months (with option to fast-track)
  • Start Date:
    Enrol Anytime
  • Government Funding:
  • Provider:
    Wise Education Group
  • Available for Study:
  • Price:
  • SITXCCS006 - Provide service to customers
  • SITXCOM002 - Show social and cultural sensitivity

Achievement of these units provides credit towards a number of tourism, travel and hospitality Certificate III qualifications.