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Coaching and Mentoring

Coaching and Mentoring

The Coaching and Mentoring short course will equip you with skills required to undertake the role of coach or mentor in a customer service environment. You will learn a range of skills including how to develop team and individuals, mentor in the workplace as well as plan, organise and facilitate learning in the workplace.


  • Course Duration:
    Maximum 12 months (with option to fast-track)
  • Start Date:
    Enrol Anytime
  • Government Funding:
  • Provider:
    Wise Education Group
  • Available for Study:
  • Price:
  • BSBLED401 Develop teams and individuals
  • SIRXQUA002A Lead a team to foster innovation
  • TAEDEL301 Provide work skill instruction
  • TAEDEL402 Plan, organise and facilitate learning in the workplace
  • TAEDEL404 Mentor in the workplace

These units provide credit towards the SIR40212 Certificate IV in Retail Management.