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Quality Assurance

Quality Assurance

Wise Education Group maintains its compliance standards across a range of statutory bodies. It meets legislative and regulative procedures with quality systems, using rigorous internal auditing and regular external audits. All necessary procedures and manuals are maintained, including:

  • codes of practice
  • copyright
  • legislation
  • occupational health and safety
  • privacy
  • Quality systems and Australian Quality Training Framework (AQTF).

The Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training sector. ASQA regulates courses provided by Wise Education Group to ensure nationally approved quality standards are met. Wise must comply with the requirements set out by ASQA through the VET Quality Framework. The VET Quality Framework is aimed at achieving greater national consistency in the way providers are registered and monitored and in how standards in the vocational education and training (VET) sector are enforced.

Standards used by ASQA are an instrument in protecting the interests of all students undertaking vocational education and training in Australia and the standards guide nationally consistent, high-quality training and assessment services in the vocational education and training system. Wise maintains that its compliance standards across all of its operations meet legislative and regulative procedures with quality systems, using rigorous internal auditing and continuous improvement processes in its systematic approach to meet student demands across Australia.

Click here to view our ASQA Audit Report


Quality indicators

Registered Training Organisations (RTOs) are required to collect, use and report data on three quality indicators, as follows.


Competency completion rate

This indicator shows the number of enrolments and qualifications completed and units of competency awarded in the previous calendar year by each RTO. Competency completions, in this case, is a measure of volume.


Learner engagement

This indicator focuses on the extent to which learners are engaging in the types of activities that are likely to promote high-quality skill outcomes. It includes learner perceptions of the quality of their competency development and the level of support they receive from RTOs.


Employer satisfaction

This indicator focuses on employer evaluations of learner competency development and the relevance of learner competencies for work and further training, as well as employer evaluation of the overall quality of the training and assessment. RTOs are required to use quality indicator data to inform their continuous improvement processes and assess their performance against the Standards for National VET Regulator (NVR) Registered Training Organisations.