If you want to work in the exciting field of tourism, this course is for you. During the course, you’ll learn about sales, visitor information, health and safety procedures, people management, and tourism event planning. This course introduces the many tourism businesses and organisations that make up the tourism industry. You will gain the basic skills you need for employment in the industry and benefit from the knowledge developed for top customer service.
AS LOW AS
SITTIND201 Source and use information on the tourism and travel industry
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITTTSL302 Provide advice on Australian destinations
SITTTSL202 Access and interpret product information
SITTTSL303 Sell tourism products and services
SITXCCS201 Provide visitor information
SIRXSLS201 Sell products and services
SITXCCS101 Provide information and assistance
SITXCCS301 Provide lost and found services
BSBCMM201 Communicate in the workplace
BSBSUS201 Participate in environmentally sustainable work practices
SITXHRM301 Coach others in job skills
SITTTSL304 Prepare quotations
The learning outcomes of this course include:
SIT40212 Certificate IV in Travel and Tourism, or to Certificate IV qualifications in any service industry field.
No entry requirements.