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Diploma of Retail Management

Diploma of Retail Management



  • Course Code:
  • Course Duration:
    Maximum 12 months (with option to fast-track)
  • Start Date:
    Enrol Anytime
  • RPL / Skills Recognition:
    Yes for eligible students. (Click here for details.)
  • Government Funding:
    Yes for eligible students. (Click here to enquire.)
  • Provider:
    Wise Education Group
  • Available for Study:
  • Nationally Accredited:

Enrol at 20% off

FROM: $3,968.65



Enrol in Instalments

TOTAL: $3,968.65



  • Store manager
  • Merchandise manager
  • Buyer
  • Sales manager
  • Area/regional manager
    All these Core and Elective Units must be completed to receive your qualification:

    Core units

    SIRXFIN005A Manage operations to budget

    SIRXSLS009A Manage sales teams

    Elective units

    BSBMGT502 Manage people performance

    BSBMGT517 Manage operational plan

    BSBMGT516 Facilitate continuous improvement

    SIRXHRM002A Recruit and select personnel

    SIRXSLS406 Manage sales and service delivery

    BSBWOR501 Manage personal work priorities and professional development

    BSBFIM501 Manage budgets and financial plans

The learning outcomes of this course include:

  • Communication - negotiate effectively with business suppliers, team members and other managers on business requirements, values, directions and day-to-day operational matters; research, read, analyse and communicate workplace information to team members and other managers; write reports and complete business documentation in the context of the job role
  • Teamwork - lead a retail or wholesale business team, mentoring and supporting team members in the context of a store or business management role; participate in wider retail or wholesale business supervisory or management teams and networks, working independently to complete own tasks and also supporting other managers and team members where appropriate
  • Problem-solving - apply strategic thinking to solve a range of operational retail or wholesale business problems, individually or in the context of a wider team management structure; evaluate ideas in the context of practical business application and anticipate the implications and consequences of decisions; review results and provide feedback to relevant team members and external customers
  • Initiative and enterprise - create an operational business team customer service and continuous improvement environment across all performance areas, provide positive feedback, encourage team to do things better and be personally receptive to team members’ innovative ideas; translate ideas into action by creating a framework for practical implementation and review
  • Planning and organising - establish and communicate clear goals and deliverables for self and team members in the context of organisational objectives and the current business situation; coordinate resources to ensure that work is carried out according to timelines and priorities
  • Self-management - understand how own job role fits into the context of the wider business values and directions, work within a retail or wholesale business culture by practising customer-focused and inclusive behaviour
  • Self-management - manage personal presentation and time; prioritise, delegate and complete tasks; maintain own knowledge of the job role, review own performance, actively seek and build effective professional networks and act on advice and guidance
  • Learning - identify personal strengths and weaknesses in the context of the job role and recognise how to personally learn best, seek opportunities for formal education in the context of a current role or future retail job opportunities; accept opportunities to learn new ways of doing things and share knowledge and skills with other managers and team members
  • Technology - adapt to new business-related technology skill requirements and select and use retail or other information and communications technology where relevant to support business operations and planning in the context of key business performance objectives and personal job role

    SIR80112 Vocational Graduate Certificate in Retail Leadership

    To undertake this qualification, individuals would be required to have retail management experience in roles, such as:

    • managing store presentation and pricing
    • leading and managing people
    • providing a safe working environment.

    Examples of evidence of retail management experience may include:

    • job descriptions and references from current or past employers