Hospitality is a booming industry in Australia and throughout the world. This is one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities. Whether you work as a food and beverage attendant at a café, a housekeeping attendant at a beach resort, or head chef at an award winning fine dining restaurant, there is always an atmosphere of fun and a sense of achievement, not to mention the opportunity to make long-lasting relationships.
Are you looking for a career with plenty of variety? Do you like food, travel, and meeting new people? Then you’ll absolutely love working in hospitality. The Certificate II in Hospitality is an entry-level course that provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs and cafés. You will learn to work with colleagues and customers, work in a socially diverse environment, follow health, safety and security procedures, develop industry knowledge, prepare and serve non-alcoholic beverages, process financial transactions and provide quality customer service.
Does the idea of sitting in an office from 9 till 5 put you off? Hit the ground running in hospitality. Whether you are a recent school leaver, have been out of the workforce for some time or are looking to change career paths, the Certificate III in Hospitality will teach you valuable skills which will allow you to use your discretion and judgement to work independently at any venue. You will learn to work effectively with others and in hospitality service, source and use information on the hospitality industry, provide service to customers, show social and cultural sensitivity, use hygienic practices for food safety, participate in safe work practices and coach others.
Transform your current skills and inherit sound knowledge of industry operations through our Certificate IV in Hospitality course. Increase your supervisory responsibilities by engaging with your team members and managing diversity in the workplace. Communication, teamwork, problem-solving, initiative, planning and organising and self-management are all essential skills that will benefit you not only on a working level, but also in everyday life. You will also learn to manage conflict, manage a budget, use hygienic practices for food safety, lead and manage people, monitor work operations, implement WHS practices and enhance the customer service experience.
If you love working with people and thrive in a fast paced environment, a career in hospitality management can take you around Australia or around the world. This qualification gives you a broad understanding of hospitality, and begins to explore in substantial depth, theoretical concepts relating to business operations, hospitality budgeting, workplace diversity, legal knowledge for business, rostering, and service quality. Given the far-reaching relevance of customer-focused business skills, this program offers you a scope for career progression that goes well beyond the hospitality industry.