Our Certificate IV in franchising course is a unique program that provides you with a comprehensive look at the franchise sector in an engaging and dynamic environment. Participants gain critical insight, practical knowledge, and analytical skills required to succeed in franchising. The program focuses on case studies and expert advice to address major topics within franchising including the history of franchising, legal structure and regulatory environment, franchise relations, strategic planning and system support.
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All these Core and Elective Units must be completed to receive your qualification:
BSBFRA401 Manage compliance with franchisee obligations and legislative requirements
BSBFRA402 Establish a franchise
BSBFRA403 Manage relationship with franchisor
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBREL401 Establish networks
BSBADM409 Coordinate business resources
BSBMKG413 Promote products and services
BSBFRA301 Work within a franchise
BSBMKG414 Undertake marketing activities
The learning outcomes of this course include:
After achieving this qualification candidates may wish to undertake:
• BSB505015 Diploma of Franchising
• BSB51915 Diploma of Leadership and Management.
No entry requirements.