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Certificate IV in Franchising

Certificate IV in Franchising



  • Course Code:
  • Course Duration:
    Maximum 12 months (with option to fast-track)
  • Start Date:
    Enrol Anytime
  • Skills Recognition:
  • Government Funding:
  • Provider:
    Wise Education Group
  • Available for Study:
  • Nationally Accredited:

Enrol at 20% off

FROM: $2,482.85



Enrol in Instalments

TOTAL: $2,482.85



  • Franchisee – of one or more sites of a franchise operation within any industry sector

    All these Core and Elective Units must be completed to receive your qualification:

    Core units

    BSBFRA401 Manage compliance with franchisee obligations and legislative requirements

    BSBFRA402 Establish a franchise

    BSBFRA403 Manage relationship with franchisor

    Elective units

    BSBCUS401 Coordinate implementation of customer service strategies

    BSBCUS402 Address customer needs

    BSBREL401 Establish networks

    BSBADM409 Coordinate business resources

    BSBMKG413 Promote products and services

    BSBFRA301 Work within a franchise

    BSBMKG414 Undertake marketing activities

The learning outcomes of this course include:

  • Communication - communicating the organisation’s business practices systems and processes to individuals and teams; negotiating and resolving disputes with franchisors
  • Teamwork - forming networks of franchisees to inform best practice; using systems and strategies to actively encourage the team to conduct franchise business processes
  • Problem-solving - developing strategies for compliance with franchisee obligations and legislative requirements; solving problems and disputes arising in the course of business operations and with franchisors
  • Initiative and enterprise - exercising initiative to contribute to continuous improvement; generating a range of options to overcome common operational difficulties
  • Planning and organising - developing a financial plan to support business viability; planning for the management of a multiple site franchise by implementing and monitoring the plan
  • Self-management - obtaining feedback on work performance and development; planning own work schedules
  • Learning - completing training on meeting franchisee requirements such as first aid, occupational health and safety, food handling; mentoring and coaching individuals and teams in continuous improvement processes
  • Technology - using computer systems and telecommunications devices to meet business needs and to compile activity and financial reports

    After achieving this qualification candidates may wish to undertake:

    • BSB505015 Diploma of Franchising

    • BSB51915 Diploma of Leadership and Management.


    No entry requirements.