Effective administration is the backbone to any business. Whether you are a Receptionist or CEO, sound administrative skills and knowledge are vital to the success of your overall work performance and respective career. Communication, teamwork, problem-solving, initiative, planning and organizing, self-management, continuous learning and technology are all essential skills that will benefit you not only on a professional level, but also in everyday life.
Studying Business Administration will help you obtain an array of solid skills. This course is suitable for those who want to gain employment in an office or business, and understand the operational processes that contribute to organisational success. The course will also benefit those currently in administrative roles who want to refresh and validate their knowledge with formal training, whilst having their skills nationally recognised. Certificate III in Business Administration will allow you to hit the ground running in the business environment and boost your confidence in many business applications.
This course will enhance your current skill level within a professional environment, where you will be able to apply solutions and make independent decisions that will ultimately contribute to the operational plan of the business. It is perfect for those who wish to ripen their career in administration and leadership, whilst building rapport with internal and external stakeholders. Preparing financial reports, organising meetings, designing documents, coordinating customer service strategies, establishing networks, administering projects and coordinating business resources are all crucial components of a senior role in office administration.
Do you have an eye for detail? Further enhance your analytical skills through our Certificate IV in Recordkeeping course. You will learn how to efficiently identify, prioritise, store, secure, archive, preserve, retrieve, track and destroy records. Mastering your communication, planning, organisation and management skills will benefit you not only on a professional level, but also in everyday life. The course will also teach you to set up a business or records system for a small business, maintain records in an online environment, coordinate implementation of customer service strategies, undertake project work, develop teams and individuals, promote innovation and team effectiveness, and more.
Our Diploma of Business Administration course will provide you with managerial level training and is a pathway to senior administrative positions in a diverse range of business and industry sectors. You will acquire knowledge and skills to plan and manage meetings, conferences and events; plan and review administration systems; support senior executives; and manage diverse administrative teams.