Travel and Tourism are booming industries in Australia and throughout the world. Combined they are one of the most interesting and challenging industries to work in and offer a wide range of job and career opportunities. Whether you work as a food and beverage attendant at a café, a housekeeping attendant at a beach resort, or head chef at an award winning fine dining restaurant, there is always an atmosphere of fun and a sense of achievement, not to mention the opportunity to make long-lasting relationships.
If you want to work in the exciting field of tourism, this course is for you. During the course, you’ll learn about sales, visitor information, health and safety procedures, people management, and tourism event planning. This course introduces the many tourism businesses and organisations that make up the tourism industry. You will gain the basic skills you need for employment in the industry and benefit from the knowledge developed for top customer service.
The Certificate III in Travel will provide you with a range of skills and knowledge to step straight into the vibrant tourism industry with a specific focus on the retail and outbound travel sector. This program will allow you to explore career options such as tour guide assistant or reservations agent in sales, visitor information services or tour operator sectors. You will be trained in a variety of processes, including sourcing products for inclusion in tourism packages, processing a range of travel-related documentation and operating industry-wide reservations systems.
If you're planning a career in tourism, the Certificate IV in Travel and Tourism will equip you with a broader understanding of the travel industry and how to operate effectively in a culturally diverse environment. The course will provide you with the advanced skills required to undertake work as a senior operations coordinator, operations supervisor, assistant tour operations manager or call centre supervisor. Among many other skills, you will learn to deal effectively with conflict situations, demonstrate leadership and coach others on the job.
The tourism industry is growing fast with numerous career opportunities, from employment with airlines, hotels and car rental companies through to travel agencies and the wholesale sector. This qualification explores all aspects of travel and tourism and prepares you to work independently with a broad range of managerial skills. You’ll learn how to implement operational plans, coordinate travel activities and develop and market tourism products. The Diploma of Travel and Tourism incorporates subjects that will expose you to business operations and regulations, tourism practices, and project management skills. The course closely aligned with industry best practice with regular site visits to provide a greater understanding of how the industry works and ensure you are job ready on graduation.