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Diploma of Events

Diploma of Events



  • Course Code:
  • Course Duration:
    The final date for enrolments onto this qualification is 30/6/2017.
  • Start Date:
    Enrol Anytime
  • RPL / Skills Recognition:
    Yes for eligible students. (Click here for details.)
  • Government Funding:
    Yes for eligible students. (Click here to enquire.)
  • Provider:
    Wise Education Group
  • Available for Study:
  • Nationally Accredited:

Enrol at 20% off

FROM: $5,347.50



Enrol in Instalments

TOTAL: $5,347.50



  • Conference coordinator
  • Event coordinator
  • Event planner
  • Event sales coordinator
  • Exhibitions coordinator
  • In-house meetings coordinator
  • Meetings coordinator
  • Venue coordinator

    All these Core and Elective Units must be completed to receive your qualification:

    Core units

    SITXCCS401 Enhance the customer service experience

    SITXEVT301 Access information on event industry operations

    SITXEVT503 Manage event staging components

    SITXFIN402 Manage finances within a budget

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    SITXMGT502 Manage projects

    SITXWHS301 Identify hazards, assess and control safety risks

    Elective units

    BSBADM502 Manage meetings

    SITXCOM401 Manage conflict

    BSBSUS401 Implement and monitor environmentally sustainable work practices

    SITXEVT303 Coordinate on-site event registrations

    SITXEVT401 Plan in house events or functions

    SITXHRM503 Monitor staff performance

    SITXEVT505 Manage on-site event operations

    SITXFIN501 Prepare and monitor budgets

    SITXHRM401 Roster staff

    SITXHRM501 Recruit, select and induct staff

    SITXEVT302 Process and monitor event registration

The learning outcomes of this course include:

  • Communication - Consulting with customers to elicit feedback and ideas on operational and service issues, providing briefings to internal and external event team members on event plans, operations and staging procedures
  • Communication - Communicating work team goals for the operation of specific events; consulting with team members about event planning and staging practices; discussing supply options and negotiating purchases with suppliers, staging contactors or venues; writing clear and concise event planning documentation and operational procedures.
  • Initiative and enterprise - Generating ideas to improve event products, services, operational practices and efficiency; assessing options and suggesting a range of new products and services; monitoring and evaluating financial performance of events and developing ideas for improvement; engaging internal and external event team members in discussions and encouraging innovative ideas.
  • Learning - Developing and maintaining knowledge required to make a range of operational decisions for planning and staging events; proactively maintaining and updating knowledge of event industry practices, trends products, services and suppliers; taking responsibility for own professional development; implementing training practices for event team members; supporting team members to learn.
  • Planning and organising - Collecting analysing and collating complex information to plan all operational aspects of events; implementing and monitoring plans, procedures and business practices for staging events; determining and monitoring operational priorities, deadlines and resource requirements for effective execution of events; actively participating in continuous improvement processes for operational and service efficiency.
  • Problem-solving - Responding effectively to event planning and staging issues requiring immediate resolution; considering systematic operational or service failures and developing solutions; taking ultimate responsibility for resolving escalated event planning and staging complaints and problems
  • Problem-solving - Evaluating event team feedback on operational or service problems and implementing suggestions for improvement; monitoring and evaluating the effectiveness of solutions.
  • Self-management - Knowing the primary components of laws that specifically relate to the events industry; implementing operational compliance practices for events; operating independently, reviewing own work performance and proactively seeking feedback and advice on event coordination skills; taking responsibility for the operational management of events and a range of business activities including budget management, team leadership and customer service.
  • Teamwork - Using the social and cultural diversity of team members to advantage service delivery to diverse customers; planning work operations to take account of team member strengths; implementing work team goals and teamwork practices; providing training, coaching and advice for effective teamwork; seeking feedback from team members on operational practices, policies, procedures and service efficiency; motivating and leading event teams.
  • Technology - Selecting and using technologies used in the events industry to support event coordination activities; understanding, assessing and providing feedback on the operating capacity of technologies required to manage the operational, sales and service activities of the events business; implementing skill development activities required for new business technologies.

    SIT60212 Advanced Diploma of Events, advanced diploma or degree programs in business management, creative industries, events, hospitality, sport, tourism or travel.

    No entry requirements.