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Diploma of Community Services (Case Management)

Diploma of Community Services (Case Management)



  • Course Code:
  • Course Duration:
    Maximum 12 months (with option to fast-track)
  • Start Date:
    Enrol Anytime
  • RPL / Skills Recognition:
    Yes for eligible students. (Click here for details.)
  • Government Funding:
    Yes for eligible students. (Click here to enquire.)
  • Provider:
    Wise Education Group
  • Available for Study:
    Australia Only
  • Nationally Accredited:

Enrol at 20% off

FROM: $6,296.25



Enrol in Instalments

TOTAL: $6,296.25



  • Service, program or volunteer coordinator
  • Coordinator, volunteer programs
  • Supervisor, Manager or team leader in community sector
  • Unit manager

    All these Core and Elective Units must be completed to receive your qualification:

    Core units

    CHCCCS007  Develop and implement service programs 

    CHCCOM003  Develop workplace communication strategies

    CHCDEV002  Analyse impacts of sociological factors on clients in community work and services

    CHCDIV003  Manage and promote diversity

    CHCLEG003  Manage legal and ethical compliance

    CHCMGT005  Facilitate workplace debriefing and support processes

    CHCPRP003 Reflect on and improve own professional practice

    HLTWHS004  Manage work health and safety

    Elective units

    CHCCCS004 Assess co-existing needs 

    CHCCSM004  Coordinate complex case requirements

    CHCCSM005  Develop, facilitate and review all aspects of case management 

    CHCCSM006  Provide case management supervision

    CHCCCS009  Facilitate responsible behaviour

    CHCMGT003 Lead the work team

    CHCMHS004  Work collaboratively with the care network and other services 

    BSBMGT502  Manage people performance


The learning outcomes of this course include:

  • Coordination of specific programs and/or projects
  • Working effectively in commuinity sector
  • Maintain an empowering environment
  • Support community participation and inclusion
  • Implementing individualised plans and providing support
  • Knowing the importance of culturally aware and respectful practice
  • Communicate using alternative strategies

    Bachelor of Social Sciences - Students who successfully complete CHC52015 Diploma of Community Services at Wise Education Group will be guaranteed entry to the Bachelor of Business or Bachelor of Commerce at the University of Wollongong commencing in 2015 to 2017. To receive guaranteed entry, applications need to be submitted directly to the University using either a web application or by downloading the application form and sending to the University – please visit or contact us for more information.

    As part of the assessment to achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of unit of competency CHCDEV002 Analyse impacts of sociological factors on clients in community work and services.

    In order to work in the industry, it is strongly recommended that students obtain a current Police Check. Volunteer organisations may ask candidates to get a criminal or police record check as part of their volunteer screening process. This is to protect volunteers, the people they will be working with and the volunteering organisation.